Remote Support

Desktop Support

Please select one of the tools below as directed by a BCS technician.

NinjaOne logo

NinjaOne Remote Support

Start a secure remote support session with our team.

Open
GoToAssist logo

GoToAssist Remote Support

Start a secure remote support session with our team.

Open

Mobile Device Support

Use your phone’s camera to scan the appropriate QR code below. Then, follow the on-screen prompt to continue.

iPhone (iOS)

Scan this QR code (iPhone)
iPhone Remote Support barcode for BCS Group
  1. Open the Camera app.
  2. Point the camera at the QR code above.
  3. Tap the yellow banner that appears at the top of the screen.
  4. Follow the on-screen prompts to complete sign-in.

Tip: You can also use the built-in Code Scanner from Control Center.

Download on the
App Store

Android

Scan this QR code (Android)
Android Remote Support barcode for BCS Group
  1. Open the Camera app or Google Lens.
  2. Point the camera at the code above.
  3. Tap the link that appears on screen.
  4. Follow the on-screen prompts to complete sign-in.

Note: On some devices, Google Lens is available inside the Camera app.

Get it on
Google Play

Need help? Call our support team or contact us via the Contact page.