Network Management & Support

Network Management & Support

Looking for a way to make an almost immediate impact on your IT budget? Consider BCS's Managed Services which enable you to focus on your core business while we take care of your IT Management and Support. The Managed Services model is a proven, cost-effective way to deliver higher service levels to your organization - at a fraction of the price you are paying today. BCS can help you manage many or all aspects of your IT operations with a predictable monthly fee.

According to industry studies, the typical IT department spends as much as 80 percent of its time and energy "putting out fires" and keeping the lights blinking in the right places. Managed Services can free you and your team from the routine monitoring and management of your organization's IT infrastructure so you can invest your team's time and resources on creative strategic initiatives. In the process, you can transform your IT department from a "necessary evil" cost center to an invaluable resource to increase your competitive advantage.

Managed Services from BCS is much more than a simple IT service. We are a true expansion of your team. If you answer "yes" to any of the questions below, then BCS can help.

  • Are your current resources too busy dealing with day-to-day issues instead of strategic projects?
  • Do your users feel they are being 'controlled' by their IT environment rather than served by it?
  • Do you need help establishing a truly functional operation plan for your IT environment?
  • Are you having trouble attracting the right technical talent, or even knowing what to look for?
  • Do compliancy issues have you tied up in knots?
  • Do you wish for fully mature processes - such as change management, incident management, problem management and service-level management - within your IT department?

BCS provides full-service IT management, monitoring and specialized services. Our Enterprise Business Operations Center (EBOC) is staffed with highly-skilled service delivery engineers who provide 24/7 monitoring and management of your systems. Our managed services are available over the wire, allowing EBOC personnel to monitor the pulse of your business.